Privacy Policy (Datenschutzerklärung)

Last updated: 2 September 2026

This is an unofficial English translation provided for convenience. The German version of this Privacy Policy is the authoritative and legally binding text.

1) Introduction and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about how we handle your personal data when you use our website. Personal data means all data by which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Jan Volke, Tapwell, Lückstraße 38, 10317 Berlin, Germany, phone: +49 1520 2796243, email: jan@tapwell.ai. The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

2) Data collection when visiting our website

2.1 If you use our website merely for informational purposes — i.e. if you do not register or otherwise provide us with information — we only collect the data that your browser transmits to our server ("server log files"). When you access our website, we collect the following data that is technically necessary for us to display the website to you:

The website visited
Date and time at the moment of access
Amount of data sent, in bytes
Source/referrer from which you reached the page
Browser used
Operating system used
IP address used (where applicable: in anonymised form)

Processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to review the server log files retrospectively if there are concrete indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the "https://" string and the padlock symbol in your browser bar.

3) Hosting

For hosting our website and displaying the page contents, we use the system of the following provider: Vercel Inc., 340 S Lemon Ave #4133, Walnut, CA 91789, USA.

All data collected on our website is processed on the provider's servers.

For data transfers to the USA, the provider has self-certified under the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

4) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use cookies — small text files that are stored on your device. Some of these cookies are automatically deleted again after you close your browser ("session cookies"), while others remain on your device for longer and enable your settings to be saved ("persistent cookies"). In the latter case, you can find the storage period in the overview of your web browser's cookie settings.

Insofar as personal data is also processed by individual cookies we use, the processing is carried out in accordance with Art. 6(1)(b) GDPR for the performance of a contract, in accordance with Art. 6(1)(a) GDPR where consent has been given, or in accordance with Art. 6(1)(f) GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of your visit.

You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them, or exclude the acceptance of cookies for certain cases or generally. Please note that if you do not accept cookies, the functionality of our website may be limited.

5) Contact

5.1 Calendly. We offer the option to book an appointment online via the external service of the following provider: Calendly, LLC, BB&T Tower, 271 17th St NW, Atlanta, GA 30363, USA. When you use our "book a call" link, you are directed to Calendly's external booking page. For the purpose of scheduling an appointment, your first and last name and email address (and, where applicable, your telephone number if a phone appointment is requested) are collected in accordance with Art. 6(1)(b) GDPR and, on the basis of our legitimate interest in effective customer management and efficient appointment administration in accordance with Art. 6(1)(f) GDPR, transmitted to and stored by the provider for the organisation of the appointment.

After the appointment has taken place, or after the agreed appointment period has expired, your data is deleted by the provider.

We have concluded a data processing agreement (Auftragsverarbeitungsvertrag) with the provider that ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties. For data transfers to the USA, the provider has self-certified under the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

5.2 When you contact us (e.g. via the contact form or by email), personal data is processed exclusively for the purpose of handling and responding to your enquiry, and only to the extent necessary for that purpose. The legal basis for processing this data is our legitimate interest in responding to your enquiry pursuant to Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted once it is apparent from the circumstances that the matter concerned has been conclusively clarified, provided that no statutory retention obligations prevent deletion.

6) Site functionalities

form.taxi. To provide online forms, we use the services of the following provider: Reinhard Söllradl, wrkt biz, Stadtplatz 31, 4070 Eferding, Austria. The provider enables us to design and evaluate online forms. In addition to the personal data you enter into the forms, information about your operating system, browser, the date and time of your visit, the referrer URL and your IP address is collected, transmitted to the provider and stored on the provider's servers.

The information you enter into the forms is stored in a password-protected manner, so that third-party access is excluded and only we can evaluate the data for the purpose specified in the respective form.

Where the processing of personal data is necessary for the performance of a contract with you (this also applies to processing operations necessary for carrying out pre-contractual measures), Art. 6(1)(b) GDPR serves as the legal basis. If you have given us consent to process your data, processing is carried out on the basis of Art. 6(1)(a) GDPR; consent given may be withdrawn at any time with effect for the future. We have concluded a data processing agreement (Auftragsverarbeitungsvertrag) with the provider that ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

7) Tools and other information

Cookie-consent tool. This website uses a cookie-consent tool to obtain effective user consent for cookies and cookie-based applications that require consent. The cookie-consent tool is displayed to users as an interactive interface when they access the site, on which consent for specific cookies and/or cookie-based applications can be given by ticking boxes. By using the tool, all cookies/services that require consent are loaded only if the respective user gives the corresponding consent. This ensures that such cookies are only set on the user's device where consent has been given.

The tool we use is self-hosted (an open-source solution integrated directly into our own website). It sets a technically necessary cookie / uses local browser storage solely to save your cookie preferences. No personal user data is transferred to a third-party tool provider in this process.

Insofar as personal data (such as the IP address) is nevertheless processed in an individual case for the purpose of storing, assigning or logging cookie settings, this is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies. A further legal basis for the processing is Art. 6(1)(c) GDPR: as the controller, we are subject to the legal obligation to make the use of technically non-essential cookies dependent on the respective user's consent. As the tool is self-hosted, the consent data is not transferred to an external provider; accordingly, no data processing agreement with a tool provider is required.

8) Rights of the data subject

8.1 Applicable data protection law grants you the following data-subject rights (rights to information and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the respective legal basis for the conditions of exercise:

Right of access pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to be informed pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to withdraw consent given pursuant to Art. 7(3) GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.

8.2 Right to object. If we process your personal data on the basis of our overriding legitimate interest within the scope of a balancing of interests, you have the right at any time to object to this processing with effect for the future on grounds relating to your particular situation.

If you exercise your right to object, we will stop processing the data concerned. However, we reserve the right to continue processing if we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

If we process your personal data for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing. You may exercise the objection as described above. If you exercise your right to object, we will stop processing the data concerned for direct-marketing purposes.

9) Duration of storage of personal data

The duration of the storage of personal data is measured on the basis of the respective legal basis, the purpose of processing and — where applicable — the respective statutory retention period (e.g. retention periods under commercial and tax law).

Where personal data is processed on the basis of express consent pursuant to Art. 6(1)(a) GDPR, the data concerned is stored until you withdraw your consent.

Where there are statutory retention periods for data processed within the scope of legal or quasi-legal obligations on the basis of Art. 6(1)(b) GDPR, this data is routinely deleted after expiry of the retention periods, provided it is no longer required for the performance or initiation of a contract and/or we no longer have a legitimate interest in continued storage.

Where personal data is processed on the basis of Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object pursuant to Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

Where personal data is processed for the purpose of direct marketing on the basis of Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object pursuant to Art. 21(2) GDPR.

Unless otherwise stated in the other information in this declaration regarding specific processing situations, stored personal data is otherwise deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

Copyright notice: This Privacy Policy was created by the lawyers of IT-Recht Kanzlei and is protected by copyright (www.it-recht-kanzlei.de).